Delete your account or data

1. Send a deletion request

Email [email protected] with the subject SkillProof - deletion request. Tell us whether you want to delete your SkillProof account, particular personal data, or both. Use the email address associated with your correspondence or account where possible. You do not need to install an app or sign in to this website to make a request.

2. What happens next

We verify the request using proportionate checks and explain what will be deleted or must be retained. Where applicable, a full account deletion includes the account and associated personal data, rather than simply deactivating access. Records required for legal obligations, fraud prevention or disputes may need to be retained; we will explain the reason and applicable retention criteria. We respond within the period required by applicable data protection law.

3. Current status and subscriptions

The mobile app has not launched, and this website does not create SkillProof accounts. You can still request deletion of personal data you have sent to us. The in-app deletion route and precise app-data retention periods will be published before account creation becomes available.

Deleting an account or uninstalling an app does not necessarily cancel a store subscription. If you have a store purchase, manage cancellation through that store separately. Cancellation is not a condition for submitting a personal-data deletion request.